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MOAB® is an in-depth training program which teaches individuals how to recognize, reduce, and managing violent and aggressive behavior. MOAB® goes beyond the strategies for preventing and diffusing a crisis. It addresses the multitude of crises and the stages of conflict. It a great course for Security Professionals, Human Resource personnel, receptionists and office staff who may deal with aggressive people.
MOAB® Course Objectives
Learn principles, techniques, and skills to recognize, reduce, and manage anxious, aggressive, and violent behavior. Compassionate methods of dealing with aggressive behavior. Increase confidence, skills and self-esteem. Minimize potential for injury and assault. Reduce fear and increase the ability to respond successfully. Reduce liability risk.
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